by Karthik K | Sep 20, 2019
There are various training aides including a CX playbook, and regularly scheduled training sessions. For more information read the CX Playbook. To learn more about the history of EMJ, please read EMJ Corporation: The First Fifty Years.
by Karthik K | Sep 20, 2019
Client Experience (CX) is a fundamental component of EMJ’s strategy—it’s how we compete to win. All clients are trying to make progress towards some type of goal. When we empathize with clients, we gain a deeper understanding of the values that drive their progress....
by Karthik K | Sep 20, 2019
In 1968, Edgar M. Jolley founded EMJ to serve one client, the retail development company of his friend, Charles B. Lebovitz. Today, our values and mission to deliver unique value are much the same as they were more than 50 years ago. To maintain our founding...
by Karthik K | Sep 20, 2019
The strategic goal for the EMJ family of companies is to be an exciting, innovative company providing profitable growth for all. To accomplish this, all activities of the company will focus on the following key areas: People: Invest in our people and work together...
by Karthik K | Sep 20, 2019
To understand excellence, it’s important to first know our foundation and strategy. Living EMJ’s purpose, mission and values enables you to deliver your best work and accomplish our mission of delivering unique value to clients, partners and colleagues. Purpose: To be...
