Friday, August 3, 2018

Improving the client experience during school renovation

Students at Graysville Elementary School will return to school next week to an active construction site. Work began in 2017 on the multi-phase school renovation and expansion and will continue through the 2018-2019 school year.

Renovations to the cafeteria, gymnasium and various other areas are complete and will welcome students next week. The renovated section connects the original school to a large, two-story addition that is well underway and expected to open in early 2019. After teachers and students move to the new space, additional demo and renovation will then be completed on the older portions of the facility.

Renovation to active, open facilities requires precision planning and execution to maximize efficiency and minimize disruption to the location. The EMJ team and its trade partners have taken large measures to remove pain points and ensure the safety of the teachers and administrators as they prepare for the school year.

In an effort to engage the teachers and students in the construction process and make the active construction site an exciting part of the new school year, EMJ Project Manager Adam Graves developed a plan to make the experience more enjoyable.

Graves and the EMJ team arranged balloons, brought a cake, requested site signage tailored to the students, and provided the staff with custom hard hats to wear as they were given a private tour by EMJ’s team to answer questions and offer a glimpse of what the updated school and classrooms will look like.

Graysville Principal Kerry Sholl addresses the group.

A possible inconvenience for the client was quickly transformed into a fun and enlightening experience thanks to the dedication of Graves and the EMJ team. This commitment to creating an exceptional client experience is the epitome of EMJ’s purpose—to be people serving people.
Congrats to the Graysville Elementary team on a job well done:
Adam Graves, Project Manager
James Williams, Director of Construction
Brad Folsom, Senior Preconstruction Manager
Kevin Fix, Project Engineer
Shane Hurley, Lead Superintendent
Chase Hirth, Level II Superintendent
Neil Forell, Level II Superintendent
Jake Mammen, Project Accountant
Melinda Ogle, Staff Accountant
Tina Brogdon, Senior Administrative Assistant
Keep up the great work!
Check back for future updates on the progress at Graysville Elementary.